I had a wonderful stay at Hilton Beijing Wangfujing, enjoying its prime location and excellent service. The room was spacious but had some dated features that could use a refresh. The dining options were decent with a good breakfast, though I faced some minor issues with temperature control in my room.
Rooms
7.0
My room was spacious and well-appointed, though the decor felt a bit dated. Temperature control was challenging, but the amenities were sufficient for my needs.
Service
9.0
The service was great! From check-in with Martina to Nicole and her team in the lounge, everyone was warm and helpful.
Location
10.0
The hotel's location was simply perfect, allowing me to easily walk to the Forbidden City and tourist spots nearby.
Dining
8.0
Breakfast in the club lounge featured a good variety, with eggs cooked to order. However, some dining experiences were inconsistent in quality.
Facilities
7.0
The facilities included a nice pool, although I felt some areas could benefit from refurbishment for a more modern appeal.
John
United States of America,
February
2025
6.2/10
I recently stayed at Hilton Beijing Wangfujing for four nights, and I must say the location was fantastic. right in the heart of Beijing and close to the Forbidden City. The hotel staff were generally helpful, but I encountered some issues with communication and my room conditions. Overall, it was a good stay, but some aspects could use improvement.
Rooms
7.0
The room was spacious and elegantly furnished, though it had some issues like dim lighting and older furniture. the cleanliness could have been better. Despite these drawbacks, the layout with a lovely bathroom and walk-in closet was a highlight.
Service
8.0
The service was friendly and attentive. on a couple of occasions, staff were particularly helpful, especially when I needed to change rooms. However, I did run into some communication challenges.
Location
10.0
Being in the middle of the financial district is a blessing. so close to Wangfujing Street and major attractions, but traffic can be a hassle when trying to get around. Overall, a prime location for both business and leisure.
Dining
8.0
The breakfast offered a decent selection with good quality, but I was disappointed with the freshness of the orange juice. while the variety was ample, the dining experience felt below expectations for a hotel of this caliber.
Facilities
7.0
Facilities like the 24-hour gym were a plus, and I appreciated the executive lounge's breakfast and happy hour options. however, I felt that certain amenities could be upgraded to match the hotel's reputation.
Charles
United States of America,
December
2024
7.0/10
I had a pleasant stay at Hilton Beijing Wangfujing, primarily due to its fantastic location and great service. The staff were friendly and helpful, making my experience enjoyable. However, some details like the cleanliness of certain areas and room setups could have been better, which affected my overall impression.
Rooms
7.0
The rooms were spacious and well-appointed, with a nice bathroom and a walk-in closet. However, I did encounter issues with the preparation of extra beds for my family, which was quite inconvenient.
Service
8.0
The staff were generally very helpful and polite, though there were times when language barriers made communication a bit tricky. The concierge was particularly supportive in addressing my needs during my stay.
Location
10.0
The hotel is in an really good location, right near the vibrant Wangfujing Street and walking distance to the Forbidden City. This made exploring Beijing incredibly convenient.
Dining
8.0
Breakfast offered a great variety, with excellent quality. Although the dining options could improve with a broader selection, the food was generally satisfying.
Facilities
7.0
Facilities were decent, but I felt there could be an upgrade in the spa offerings and room maintenance, particularly with the state of the carpets and some furnishings.
Stephen
United States of America,
November
2024
6.2/10
I appreciated the excellent location of Hilton Beijing Wangfujing, just a minute's walk from Wangfujing Street (so convenient!). The staff were friendly and helpful, making my stay enjoyable. However, I faced some issues with the room arrangements and late check-out policies, which detracted from the overall experience. While the rooms were spacious and modern, some aspects felt like they could use a refresh.
Rooms
6.0
My room was spacious and comfortable, featuring hardwood floors and nice amenities like a shower TV (a bit quirky!). However, the rooms are starting to show their age, especially for a hotel of this class.
Service
7.0
The staff were friendly and professional, particularly the concierge team, who were always willing to assist. While some interactions were positive, I found inconsistency in their efficiency, especially with room preparations for my daughter.
Location
9.0
The location is fantastic! It’s right at the heart of Beijing, making it easy to explore nearby attractions like the Forbidden City and various shopping areas.
Dining
7.0
Breakfast had a huge variety of options, all of great quality, though I was disappointed by the non-fresh orange juice (a letdown against the otherwise high standards). The dining experience could definitely improve in the executive lounge as well.
Facilities
6.0
The hotel offers solid facilities, including a pool that I enjoyed daily, but I felt that some amenities were limited for this level of hotel. Room service was adequate but not excellent.
Mike
United States of America,
November
2024
5.8/10
I had a great stay at the Hilton Beijing Wangfujing, especially enjoying its prime location just a minute from Wangfujing Street. The staff was friendly and helpful, particularly the team at the Executive Lounge, led by Nicole Lu. However, I did face some hiccups with my room requests, which left me a bit frustrated. Overall, while it could use some updates, the positives definitely outweighed the negatives.
Rooms
6.0
The room was spacious and clean, featuring a nice bathroom setup, but some aspects felt dated, especially the TV.
Service
7.0
The staff was very helpful, but I encountered some issues with my requests not being handled properly, like the missing child's bed.
Location
9.0
The hotel's location is fantastic, so close to major attractions like Tiananmen Square and the Forbidden City, making it super easy for tourists.
Dining
7.0
The breakfast was decent with a good mix of Western and Chinese dishes, though I wish there were more options to choose from.
Facilities
6.0
The amenities included a nice swimming pool open late, but the room maintenance needs improvement, as I noticed some tiling issues.
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